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Reclaim What’s Yours—With Accuracy, Speed & Full Compliance.

HomeServicesVAT Refund Assistance

In the UAE VAT system, businesses that pay more input VAT (on purchases and expenses)
than output VAT (on sales) during a tax period are eligible to claim a refund from the Federal
Tax Authority (FTA).
VAT refunds are especially relevant for:
• Exporters (zero-rated sales)
• New businesses with setup costs but no sales yet
• Free zone service providers offering zero-rated services
• Capital-intensive sectors with significant upfront VAT on assets
While the refund mechanism exists to support business cash flow, obtaining it can be
complex, requiring flawless documentation, FTA portal accuracy, and timely follow-ups to
avoid rejections or delays.

GPA’s VAT Refund Assistance Services

GPA offers end-to-end VAT refund support, from eligibility assessment to FTA disbursement
tracking, ensuring your refund is not just claimed—but secured efficiently and compliantly.

Our Step-by-Step Process

Refund Eligibility Assessment

• Analyze your VAT return history and cash flow• Identify refund opportunities due to:• Zero-rated supplies (exports or free zone sales)• High input VAT with low output VAT• Adjustments from voluntary disclosures• Ensure your claim meets FTA criteria for refund approval

Refund Application Preparation

• Prepare and review the VAT refund application form (VAT311)• Reconcile VAT input-output data with your filed returns• Prepare supporting schedules (input claim summaries, invoices, bank statements)• Ensure the return status on Emara Tax shows a refundable balance

Supporting Document Compilation

• Collect and validate:• VAT invoices and receipts• Customs documentation for exports• Lease/Ejari for place of business• Bank account validation letter• Proof of business activity (contracts, purchase orders)• Financial statements, if required

FTA Submission & Follow-Up

• Submit your VAT refund request through Emara Tax portal• Respond to any FTA clarification requests or document re-submissions• Track application progress and proactively follow up for status updates• Liaise with the FTA until refund disbursement is completed

FTA Portal Submission

• File your VAT return via the Emara Tax Portal• Monitor filing confirmation and generate payment voucher if required• Guide you on VAT payment process to avoid delays and penalties

Why GPA?

  • Proven track record of successful FTA refund approvals
  • Detailed claim files built for audit-readiness
  • Proactive communication with the FTA
  • Expert navigation of Emara Tax refund modules
  • Specialized support for complex refund categories like real estate, voluntary
    disclosures, and cross-border services

Contact Us Today!

Contact Us Today